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FAQ

About Peppy Pals

What is Peppy Pals?

Peppy Pals is a series of award-winning, research-based apps, e-books, movies and activities designed to teach children 2-9 years old about Social and Emotional Intelligence through storytelling and humor. Combined with inspirational conversation starters and playful activities, we bridge the gap between children and adults and make it fun and easy to practice EQ together both at home and in school.

Why is it called Peppy Pals?

Peppy Pals means ”encouraging friends” and characterizes the relationship between the friends in Peppy Pals.

Why should I use Peppy Pals?

Sometimes it’s not enough to tell children that “it’s important to be empathetic”, as they may not understand exactly what this means. For adults, many social rules and attitudes discussed in Peppy Pals, such as being a supportive friend or sharing, feel quite obvious. This is because adults have a “backpack” filled with experience and knowledge. Children don’t, so everything may not be as obvious to them. Through our play-based learning concept, children learn why empathy, emotions, and other social skills are important and how they can use that knowledge in real life.

How can I get involved in Peppy Pals?

We appreciate all the help we can get to make sure every child grows up in a world filled with kindness and empathy. It ranges from just spreading the word about Peppy Pals to more families, schools, and after-school programs, to working as a volunteer, joining our monthly act of kindness or contribute with donations. Together, we can make sure that EQ is regarded as just as important as IQ

Do you have any ideas or would you like to get involved in any other way right now? Contact us at: [email protected]

How can I introduce Peppy Pals to my preschool/school?

A first step could be to download and print our flyer with basic information about Peppy Pals and bring it to your preschool/school. You can share it with teachers, principals or school counselors. Even though they might be working with other SEL/EQ-programs in the classroom, it’s good to be inspired to work with EQ in different ways. It benefits everyone in the long run..

What languages are Peppy Pals available in?

Peppy Pals School for educators is available in Swedish and English. Our apps include language-free games and can be downloaded on iOS, Google Play, Amazon Appstore, and Windows Phone worldwide. The app Peppy Pals Social Skills also includes movies and e-books in Swedish and English.

About Social and Emotional Intelligence (EQ)

What is Social and Emotional Intelligence (EQ/SEL)?

Emotional Intelligence, or EQ, is an abbreviation of ”Emotional Quotient.” It is a measure of a person’s ability to deal with one’s own and others’ feelings, develop healthy relationships, motivate oneself, deal with adversities and challenges, and to be empathetic. EQ stands for the emotional quotient, compared to IQ, which describes our intelligence quotient.

In international contexts, Social and Emotional Intelligence, or Social and Emotional Learning (SEL), often involves skills such as: communication, conflict management, empathy, problem solving, cooperation and respect for others. The term is commonly used in the school environment.

Who introduced EQ to the world?

The term EQ was coined by psychologists John Mayer and Peter Salovey in the 1990s. A few years later, psychologist Daniel Goleman, Ph.D, published the book “Emotional Intelligence: Why It Can Matter More Than IQ” which concretized the term EQ and made it more widely known to the public.

What areas of EQ does Peppy Pals work with?

At Peppy Pals, we work with the entire spectra of Social and Emotional Intelligence. We follow a model developed by the American research-based organization CASEL in combination with EQ psychologist Bodil Wennberg’s knowledge.

Here is an overview of the areas of expertise included in one or more Peppy Pals scenarios. We also work closely with the global EQ Network 6Seconds and Yale Center for Emotional Intelligence.

Where can I find the latest research about EQ?

There are several leading institutes and organizations studying EQ in everything from leadership, education, psychology to our overall well-being. CASEL, Six Seconds, Yale Center for Emotional Intelligence are just a few examples. World Economic Forum and Harvard Business Review also release regular reports and articles on EQ.

Please feel free to subscribe to our newsletter (at the bottom of this page) and follow us on social media to get the latest update on research, news, and inspiration on EQ.

Why is it important to teach children EQ?

Just like math or language, EQ is something we need to practice from early age and throughout life. Our Social and Emotional Intelligence is crucial for managing social, emotional, academic and professional situations in the future. Research also shows that EQ is one of the most important success factors and a cornerstone for our wellbeing. It affects as much as 85% of our future success and prosperity.

EQ also helps children to express and handle their feelings, manage challenges, not give up too early, ask for help and manage stress and anxiety.

All research shows that EQ and IQ have to be addressed simultaneously in order for children to reach their full potential. Children who gets the chance to practise EQ in early years receive on average 11 percentile point better academic results in the future.

Peppy Pals is easy to combine with other subjects. Many teachers use the books and movies during English and Swedish lessons. The scenario “Gabby doesn’t like competing” address physical education in school and the fact that we react differently on competition. It is a great movie to show the students prior to a gym class and discuss the questions to create a dialogue regarding our different views on competition in gym class.

Can I improve my EQ as an adult?

Yes, unlike IQ, EQ is dynamic and something we can practice throughout our lives. For example, you can improve your EQ by “checking in” with your feelings and reflecting on how you feel daily, thus gaining greater self-awareness.

Can EQ be measured?

Everyone has a certain level of EQ, but it is not as easy to measure in numbers as IQ. For adults there are a variety of EQ tests, but in order to make a conclusion, you often need to sit down with a professional interpreter or psychologist. The reason is that the test is often a self-assessment of an individual’s own image of himself/herself, and to avoid misinterpretations one needs to dig deeper and understand the answers behind the results in a feedback dialogue.

How can I test my child’s/my students’ EQ-level?

Children’s EQ is constantly evolving. Empathy, for example, is something that children begin to develop around the age of four. Hence, EQ is extra difficult to measure, especially for children as individuals. Moreover, the studies that have measured children’s EQ are done over extended periods and based on an adult’s perception of the child’s EQ. Six Seconds and CASEL are examples of organizations using different research methods to measure children’s EQ.

Information about Peppy Pals School

How does Peppy Pals School work?

In Peppy Pals School you get access to a platform filled with hundreds of fun movies, books, questions to discuss, fun activities, diplomas and much more to inspire dialogue on EQ between you and your students. The content in every category is connected to the knowledge on Social and Emotional Intelligence, and there is also an informative section if you want to learn more.

We recommend that you read through our educators guide before you start. If you’re experiencing technical issues with the service, please scroll down to the section “Technical issues with Peppy Pals School”.

Can I use Peppy Pals material in my own projects?

With an educator’s account you may use all material in your teaching and in projects related to your employment as an educator.

How can I create an account on Peppy Pals School?

You can easily create an account on Peppy Pals School at eq.peppypals.com.

What is the cost of Peppy Pals School?

You can try Peppy Pals School free of charge and commitment free for 14 days. To continue using Peppy Pals, you can choose between two different licenses. Educator Basic plan for USD 369 per annual for one educator where you can follow and track the development for one class. With the Educators Plus plan for USD 439 per annual one educator can follow and track up to four classes.

Please do not hesitate to reach out to [email protected] if you would like an adjusted suggestion for your school or municipality.

Parents on Peppy Pals School?

When a school or municipality buy Peppy Pals School to their educators all parents to the students get access to Peppy Pals School free of charge to be able to continue the practising EQ at home. The school will receive a specific link for parents to sign up. With an account as an parent you may use the material and content in Peppy Pals School with your friends and families.

I have forgotten my password. What should I do?

Press the button “Forgotten password” and follow the instructions you receive by email. Your username is the e-mail address you used to register your account.

Technical issues with Peppy Pals School

We recommend that you use Chrome as your browser for the best user experience. If you encounter any problems with the platform or receive an error message, please let us know in the chat function and we will be happy to help.

Delete account

To delete your account on Peppy Pals School, simply login to your account, choose “Settings” and “Delete” under My Account.

Information about Peppy Pals app

How much does Peppy Pals Social Skills cost?

You can download the app Peppy Pals Social Skills for free to access a limited amount of content. To receive unlimited access you can purchase the app for USD 10.99 (one time payment).

In the app it says that my payment method has been declined. Why is that?

One reason could be that your billing information is incorrect. You might have to update your expiry date or card number. Read more about payments via Apple and Google Play.

“There’s something wrong with the Peppy Pals app. It’s loading slowly, or not loading at all.”

  • Make sure you have the latest version of Peppy Pals app installed.
  • Remove the apps running in the background, including Peppy Pals, and restart it.
  • Is something wrong with your internet connection? Peppy Pals app sometimes needs internet and/or Wi-Fi connection to function.
  • If all else fails, try reinstalling the Peppy Pals app and sign in again.
  • Still not working? You’ve probably helped us find a bug with the app (yay!). Please contact our support and we will get right on it: [email protected]pypals.com

Does Peppy Pals use data/WiFi?

Yes, partly. Peppy Pals app doesn’t require data or WiFi to play pre-downloaded games. Some form of internet connection is required to download games for future offline play.

Personal Data & Safety

At Peppy Pals we care very much about your privacy. As creators of apps for children, we follow the best practices as specified by the “Know what’s inside” program and aim to comply with The Children’s Online Privacy Protection Act (COPPA). You can read more about it in our Terms of Service and Privacy Policy.

We continuously work to improve our systems to handle your personal data in the safest way possible. We have limited the number or personal data collected and you can trust that your personal data will be safely stored in accordance with the EU General Data Protection Regulation. Schools and municipalities who wish to enter into a Personal Data Processing Agreement are welcome to reach out to [email protected] and we will be happy to customize an agreement that fits your needs.

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