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Peppy Pals Terms of Service

Peppy Pals AB (“Peppy Pals”) [2019-04-30].

These terms (“Terms of Service”) hereunder apply to all users of Peppy Pals School and Peppy Pals’ apps as applicable.

I. GENERAL TERMS FOR USE OF THE SERVICE AND THE APPS

  1.         General

Peppy Pals School is a service that gives you access to use and stream the educational material available at a point in time on the Peppy Pals School’s web based platform (hereinafter referred to as the “Service”).

Peppy Pals’ apps consists of Peppy Pals Social Skills, Peppy Pals – Reggy’s Playdate, Peppy Pals Beach, Peppy Pals Farm, Peppy Pals School (the app is only available on Android) and Peppy Pals Sammy Helps Out (the “Apps”).

These Terms of Service constitute an agreement between you as an individual, legal person, other organization or association and Peppy Pals regarding the use of the Service and the Apps. To access the Service and Apps, you are required to agree to comply with these Terms of Service. By register your account in the Service, and/or downloading the Apps, you agree to these Terms of Service.

  1.         Agreeing to our terms

To accept these Terms of Service, you have to have the right to enter into a binding agreement with us and not be prevented from doing so under any applicable laws and you must be at least 18 years old.

If you are accepting the Terms of Service on behalf of a corporation or other entity, you represent and warrant that you have the necessary right and authority to enter into these of use on behalf such corporation or entity and to bind such corporation or entity to these Terms of Service.

  1.         Technical conditions

The Service and the Apps require internet connection, due to its streaming solution and the fact that the Service is available on the Peppy Pals School’s web based platform.

Peppy Pals is not responsible for errors and/or delays due to your lack of equipment, software and / or internet capacity to use the Service or the Apps. Peppy Pals reserves the right to change the technical conditions from time to time.

For specific technical conditions for the Apps, please see section 19.

  1.         Price and payment

For current price information, please see Peppy Pals’ website. Prices are quoted in USD and SEK Prices are including VAT for individuals. However, please observe that prices are excluding VAT for companies and schools. In addition to costs under this section (5), there might be additional costs associated with for instance data traffic charges that you pay to your provider/operator, which is managed between you and your provider/operator. This is outside the scope of these Terms of Service.

For specific terms regarding payment for the Service and the Apps, please see section 13 and 18 below.

  1.         Complaint

If the Service or Apps you have purchased do not work, or if you encounter other errors in the Service or Apps, please contact Peppy Pals customer service and make a complaint.For contact details see item 11 below.

  1.      Peppy Pals’ commitments and rights

Peppy Pals provides the Service and the Apps in its current state. The user agrees that the content of the Service and Apps and its features may be changed at any time without notice. Peppy Pals strives to offer its users as wide a range of content as possible, but does not guarantee that content you request is available at any time, as content is updated on a regular basis.

Peppy Pals reserves the right to communicate with you regarding offers, changes or anything else related to Peppy Pals, the Service or the Apps, through email, phone, or mail.

The Service and the Apps are available 24 hours a day. However, Peppy Pals, does not warrant that the Service and the Apps are always free from errors or interruptions. Peppy Pals is not responsible for users not being able to access the Service or the Apps due to circumstances beyond Peppy Pals’ control (e.g., but not limited to, overload, network, other communication errors, or error in your equipment). In case of failure or interruption of the Service or the Apps, Peppy Pals shall be given the opportunity to rectify these without any breach of contract. Peppy Pals also has the right to, to a reasonable extent, turn off the Service in order to, for example, conduct upgrades and service.

  1.      Use of the Service and Apps including User Responsibilities

All content provided through the Service and the Apps is owned by Peppy Pals or Peppy Pals’ content providers and protected by copyright. By purchasing the Service and/or the Apps, you receive a non-exclusive, limited license to the content that applies during your subscription period (unless otherwise specified) in accordance with these Terms of Service. These Terms of Service do not imply that the ownership or other intellectual property rights of the content of the Service or Apps are transferred to you or to anyone else.

You undertake to not in any way override the technical limitations that are intended to limit the ability to copy content in the Service and the Apps, or disseminate content of the Service or Apps through, for example, sales or rental.

You may not otherwise use the Service or Apps in a manner that violates these Terms of Service or for any illegal purpose. Nor do you encourage anyone else for any use that is contrary to law or these Terms of Use.

As a user of the Service, you are responsible for ensuring that, in your possible reviews/tips, you comply with applicable laws and do not use words or phrases that may be perceived as discriminatory, or offensive in forums that may be associated with the Service, Apps or Peppy Pals.

For specific terms regarding the user’s responsibilities for use of the Service, please see section 17 below.

  1.      File Protection

All copying and unauthorized diversification of content on the Service and the Apps is prohibited. You are responsible for ensuring that such material is not disseminated to others as provided for in sectopm 7 above och section 17 below.

  1.      Personal data and cookies

Through your use of the Service and the Apps, and the confirmation of these Terms of Service, you agree to the processing of personal data and that cookies are stored in accordance with Peppy Pals Privacy Policy.

  1.      Governing law

These Terms of Service shall be interpreted and governed in accordance with Swedish law (excluding its choice of law rules). Should any provision of these Terms of Service be deemed to be invalid or impossible to effect, that provision shall in no way affect the ability to enforce the other provisions of these Terms of Service and the application of that provision shall be enforced to the extent permitted by applicable law, provided that these Terms of Service will not be unreasonably unbalanced as a consequence.

If a dispute arises between Peppy Pals and the user, the parties will first try to resolve the dispute by mutual agreement. If the parties cannot agree, the dispute shall be settled in Swedish court, and Stockholm district court shall be the court of first instance.

This clause shall not limit the consumer protection rights that you may be subject to in accordance with current and enforcing legislation in the country of residence.

  1.      Contact

Peppy Pals AB, a Swedish limited company, (corporate identity number: 556854-8837), with its registered office in Stockholm County, Danderyds Municipality, VAT No: SE556854883701 with registered address Herrgårdsvägen 31B, 182 39, Danderyd, supplies the Service and the Apps. To get in touch with Peppy Pals, please send an email to [email protected] or send a letter to Peppy Pals AB, Herrgårdsvägen 31B, 182 39, Danderyd, Sweden.

II. SPECIFIC TERMS FOR USE OF THE SERVICE

12.      Register an account

To access the content of the Service, you must register and create a user account. You are responsible for providing accurate information about yourself, and for not providing others access to your login details or password. Registering a user account is only possible with a valid email address.

  1. Specific payment information

Payment for the Service is made by an annual license. After one year, the Service is automatically renewed and a new invoice is issued to the user in accordance with the billing details.

You pay when you upgrade your account in the Service after the free trial period and/or in the renewal of the Service. To upgrade your account please enter complete billing details and Peppy Pals will issue an invoice.

You are responsible for updating the billing details if they change. You can update the details on your account or by contacting Peppy Pals. See section 11 for contact information.

  1.        Changes in price or Terms of Service

Peppy Pals reserves the right to change the price of the Service and these Terms of Service due to material changes in circumstances, changes in the production, acquisition or other costs of the Service or due to other acceptable reasons.

Changed terms relating to the Service must be notified by email or a message in the Service and the updated terms will be published on Peppy Pals’ website. Changes that are of obvious benefit to you as a user do not require notification. If you do not accept the changes under this section, you can not continue to use the Service.

  1.        Termination

If you violate these Terms of Service, Peppy Pals reserves the right to immediately terminate you from the Service, thus discontinuing the ability to access content and educational materials that you have purchased. A violation may also result in a responsibility to pay damages to Peppy Pals.

If you wish to terminate your use of the Service, you can delete your account under settings. By doing so your account will be deleted after the period you have already paid for. If you wish to delete your account right away, please contact Peppy Pals customer service. For contact details, see item 11 above. Please note that you will not be reimbursed for the payment for the Service that has already been made if you chose to delete your account.   

  1.       Refund Policy

You are entitled to undo your purchase and receive full refund within fourteen (14) days from the date you paid for the Service. However, if you start using the Service during the cancellation period, you agree that: (i) the content of the Service is delivered during the cancellation period; and (ii) your right of withdrawal is deemed to be forfeited in relation to the Service as a result of the delivery commencing, which means that you will not be able to regret your purchase even if the withdrawal period has not expired.

To make use of the cancellation deadline, please contact Peppy Pals customer service for contact details, see item 11 above, before the expiry of the withdrawal deadline.

  1. Specific terms for user responsibilities

Despite the limitations in section 7 above, do you as a user to the Service, with an account as an educator, have a right to copy material to use it in your teaching and in projects connected to your employment as an educator.

You are responsible for ensuring that the email address you entered is correct and current as the majority of the communication regarding your use of the Service and your purchases will be via email.

If you suspect that unauthorized use is made by your user account, you should immediately notify Peppy Pals and change your password.

Peppy Pals has the right to immediately block your access to the Service in case Peppy Pals has reason to suspect that your account is being abused.

III. SPECIFIC TERMS FOR USE OF THE APPS

  1. Specific payment information

Payment for the Apps are made through the payment solution in the applicable App Store.

For any questions regarding payment methods or volume purchases, please contact Peppy Pals customer service. For contact details, see item 11 above.

  1. Specific technical conditions

The user ensures that he or she has the latest version of his/her device in order to use the Apps.

Please note that the Apps downloaded from Apple App Store may require that the users entity’s iOS is new enough. The required iOS may differ between the Apps and can be altered in the future.

For any questions regarding the required iOS, please contact Peppy Pals customer service. For contact details, see item 11 above.